Open now — 24/7 call-out, Gold Coast
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City2Surf LocksmithsCall

Emergency Locksmith — Gold Coast, 24/7

Locked out of your car, your house or your business? Ring Ian. He'll tell you what it costs before he gets in the van.

  • 30+ years on the Coast
  • 24/7 mobile
  • Trade qualified
  • Live rating appears once GOOGLE_PLACE_ID is set
Call now — I'm locked out0414 841 152

Ian answers the phone. Price confirmed before he leaves.

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Photo: Ian beside the van, at night

What's happened?

Locked out of the car

Keys locked inside, lost, stolen, or snapped off in the ignition. Ian opens cars without damage and can cut and program a replacement key on the spot.

Call about a car lockout →

Locked out of the house

Door pulled shut behind you, keys gone, or a lock that's stopped turning. He'll get you in, and rekey or replace it while he's there if it needs it.

Call about a house lockout →

Business lockout or break-in

Forced door, missing staff key, or an access system that's stopped reading fobs. Make-safe first, permanent fix after.

Call about a business lockout →
No surprises

What happens when you ring

  1. 1

    Ian picks up

    Not a call centre, not a dispatcher, not an answering service. One bloke, one van, and the number on this page rings his phone.

  2. 2

    He asks what you've got

    Make, model and year for a car. Type of lock for a house. Where you are.

  3. 3

    He gives you a price

    Before he leaves. If it turns out to be a different job when he arrives, he tells you before he starts — he doesn't open the door and then hand you a number.

  4. 4

    He turns up in a signed van

    Marked vehicle, trade qualified, and he'll show ID. He'll also ask for yours — proof the car or the property is actually yours. Any locksmith who doesn't ask is one you shouldn't let near your locks.

Straight talk

How to tell a real locksmith from a scam call-out

Locksmith scams are the most-complained-about emergency trade call-out there is, and the pattern barely changes.

  • The ad quotes an impossibly low number

    $19, $29, “from $15”. That's a trip fee. Everything else is extra, and the invoice lands between $300 and $700.

  • A call centre answers, not a locksmith

    They sell your job to whoever's nearest and cheapest. The person who turns up has never heard the price you were quoted.

  • They arrive in an unmarked car

    No signage, no uniform, no ID.

  • They want to drill straight away

    A trained locksmith picks first. Drilling is a last resort, not an opening move — and it means you're buying a new lock on top of the call-out.

  • They want cash

    Harder to charge back.

  • The price changes on arrival

    That's the whole model.

What to ask, before you give anyone your address

  1. 1.What's the business's registered name?
  2. 2.What's your licence number?
  3. 3.What's the total price, including call-out and after-hours?
  4. 4.Will you need to drill?

City2Surf answers all four on the phone, every time.

  • Trade qualified
  • Confirm: QLD Security Provider licence no.
  • Confirm: public liability insurer + cover
  • Confirm: ABN
0414 841 152

What an emergency call-out actually costs

  • Car lockout — no-damage entryConfirm: price
  • Home lockoutConfirm: price
  • Business lockout / make-safeConfirm: price
  • Emergency rekey after a break-inConfirm: price
  • All car keys lost — cut + programmedConfirm: price

Ranges include the call-out. After-hours and public holidays are quoted upfront, before Ian leaves.

Confirm: payment methods accepted

We pick before we drill. Drilling is a last resort, not an opening move.

Photo: Ian Pearson, face visible, in uniform

Thirty years on the Gold Coast

Ian Pearson has been a locksmith here for more than 30 years. Trade qualified, signed van, and the number on this page rings his phone.

It's him on his own. One bloke, one van, thirty years. That's the whole business, and it's the point — there is nobody to hand your job to.

  • Trade qualified
  • Confirm: QLD Security Provider licence no.
  • Confirm: public liability insurer + cover
  • Confirm: ABN
Unedited

Locals rate us

Live rating appears once GOOGLE_PLACE_ID is set
“Absolutely brilliant service. Had our spare car keys stolen — they chased up replacements in quick time, then travelled outside their normal service area to reach us on holidays. Cannot recommend highly enough.”
Jamie O'Neil
“Absolute legend! Genuinely helped me over the phone without making a cent for himself — saving me a potential $500. Will definitely recommend to anyone in need.”
Mick Barnao
“Highly recommend this business. Excellent customer service, excellent knowledge and excellent work. Professional manner matches his high-quality work.”
Sara Bonham
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Emergency call-outs across the Gold Coast

Yatala down to Coolangatta, and inland to Currumbin Valley and Gilston.

Not listed? Ring anyway.

Questions people ask at 2am

Are you actually available at 3am?
Yes. Ian takes emergency call-outs 24 hours a day, seven days a week, including public holidays. You reach him directly — there is no call centre and no answering service. After-hours work is charged at an after-hours rate, and he tells you that number on the phone before he leaves.
How much is an emergency call-out?
See the table above. Ian confirms the total on the phone before he leaves, and it doesn't move unless the job turns out to be something different — in which case he tells you first.
Will you have to drill my lock?
Usually not. Most locks can be picked or bypassed without damage. Drilling is a last resort, and if it's genuinely needed Ian will explain why before he starts.
Can you get into my car without damaging it?
Yes, in almost every case. If all keys are lost he can cut and program a new one on site, and on some Toyota and Lexus models from the late 90s and early 2000s where a dealer would normally replace the whole ECU, he can reflash the original instead.
Do I have to prove the car or house is mine?
Yes — photo ID plus something linking you to the rego or the property. It's a good sign, not an inconvenience.
How long will you be?
Ring and Ian will tell you honestly, based on where he actually is and what's already booked. He won't quote you a blanket number like fifteen minutes, because nobody can hold to that across a region this size — and a business that advertises one is telling you something about how it operates.

Still locked out?

24 hours, 7 days, mobile to you across the Gold Coast.

0414 841 152