Residential Locksmith Gold Coast | Lockouts & Rekeys

Worth asking

Who else has a key to your house?

Most people can't answer that question, and the honest answer is usually “more people than I'd like”.

If you've just bought or moved into a place, the list of people who might still have a working key includes the previous owners, their adult kids, whoever they lent a spare to, the last cleaner, a tradie from a renovation, and whoever the agent handed one to during the listing. None of those people are necessarily a problem. You just don't know who they are.

The other moments worth thinking about it

A tenant moved out — and handed back the keys they admit to having
A relationship ended — and the locks didn't change
You lost a keyring with something on it that identifies the address
A renovation finished and the builder's key still works
A housemate left the share house

The fix is usually not new locks. Rekeying keeps the existing hardware and changes the internal pins so the old keys stop working. It's faster and cheaper than replacing everything, and on most standard Gold Coast houses Ian can do the whole place in one visit on one new key.

What Ian does at houses

Lockouts

Door pulled shut behind you, keys inside or lost. Opened without damage.

Rekeying

Old keys stop working, existing locks stay. Whole house to one key.

Lock replacement

Worn, seized, damaged, or just not good enough.

Deadbolts

Fitted to doors that don't have one.

Sliding door and window locks

The entry points most people forget.

Smart locks

Supplied, fitted, and set up so you actually understand it.

After a break-in

Make-safe first, permanent repair after.

Garages, sheds, gates

Including the side gate nobody ever locks.

Confirm: does Ian do safes? Opening, servicing, supply?

If you've been broken into

Ring first, before you tidy up. Ian can make the property secure the same day so you're not sleeping behind a door that doesn't lock.

Your insurer will probably want detail. Keep the invoice, and photograph the damage before anything gets repaired.

Confirm: itemised invoices suitable for insurance claims?

Whatever they got in through is now the known weak point. If it was a sliding door, that door will be tried again. Make-safe is the emergency fix; the conversation worth having afterwards is what stops it happening twice.

A locked door doesn't need to be destroyed

The most common complaint about locksmiths in Australia isn't price — it's someone turning up to a straightforward lockout, going straight to a drill, and leaving the homeowner with a bill for the call-out plus a lock that has to be replaced because it was destroyed getting in.

Ian picks and bypasses first. Drilling is a last resort on a lock that's already failed mechanically, and if it's genuinely the only option he'll explain why before he starts — not after.

If you ring anyone else, ask them this on the phone: “will you need to drill?” The answer tells you a lot.

House lock pricing

House lockoutConfirm: price
Rekey a standard house (one key)Confirm: price
Supply + fit a deadboltConfirm: price
Lock replacement, per lockConfirm: price
Emergency make-safe after a break-inConfirm: price
Smart lock supplied + installedConfirm: price
Extra keys cut, eachConfirm: price

Ranges include the call-out. After-hours quoted before Ian leaves.

Confirm: payment methods accepted

No charge, no obligation

Free security check

Ian will walk the property with you and tell you where it's weak — the doors, the windows, the sliding door, the garage, the side gate. He'll tell you if the answer is 'you're fine, don't spend anything', because that happens more often than you'd think.

Locked out right now? Do not use this form.

0414 841 152 Text instead

Photo: Ian Pearson, face visible, in uniform

Who's coming into your house

Ian Pearson. Thirty years on the Gold Coast, trade qualified, signed van, and he'll show you ID at the door.

He'll also ask for yours. A locksmith who'll change your locks without checking you live there would do the same for anyone else who rang about your address.

Trade qualified
Confirm: QLD Security Provider licence no.
Confirm: public liability insurer + cover
Confirm: ABN

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Locals rate us

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“Absolutely brilliant service. Had our spare car keys stolen — they chased up replacements in quick time, then travelled outside their normal service area to reach us on holidays. Cannot recommend highly enough.”

Jamie O'Neil

“Absolute legend! Genuinely helped me over the phone without making a cent for himself — saving me a potential $500. Will definitely recommend to anyone in need.”

Mick Barnao

“Highly recommend this business. Excellent customer service, excellent knowledge and excellent work. Professional manner matches his high-quality work.”

Sara Bonham

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House lock questions

What's the difference between rekeying and replacing a lock?

Rekeying changes the pins inside the lock you already have, so old keys stop working and the hardware stays. Replacing means new hardware. Rekeying is usually cheaper and quicker, and it's the right answer unless the lock itself is worn out or not secure enough.

Can you get every door in the house onto one key?

Usually yes, if the locks are compatible. It's the most common request after someone moves in and finds themselves carrying five keys.

I'm renting. Can I change the locks?

Ask the agent or owner first — in Queensland a tenant generally can't change locks without the lessor's agreement except in specific circumstances, and you'll normally need to provide a key. If you're in an unsafe situation, say so when you ring; there are different rules and Ian has dealt with it before.

Do you fit smart locks?

Yes — supplied and fitted, and set up properly. Worth knowing that a smart lock is only as good as the door and frame it's mounted in.

How long does a house lockout take?

Depends on the lock. Most are open in minutes once he's there.

Do I have to prove I live there?

Yes. Photo ID and something linking you to the address — a licence, a bill, a lease. It's protecting you.

Do you do units and apartments?

Yes. Restricted or building-master systems sometimes need the body corporate's authority — Ian will tell you if that's the case rather than wasting your time.

Residential Locksmith — Gold Coast